Shipping policy
Shipping Policy
At Verselli, we work hard to get your order to you as quickly and smoothly as possible.
Order Processing
- Orders are typically processed and shipped the same business day if placed before our daily processing cutoff.
- Orders placed after the cutoff, on weekends, or on holidays will be processed and shipped on the next business day.
- Processing times may vary during high-volume periods, sales, or holidays.
Shipping Carrier
- All orders are shipped via UPS.
- Once your order has shipped, you will receive a tracking number by email.
- Please allow time for tracking information to update once the package has been scanned by UPS.
Delivery Times
- Delivery times vary depending on your location and the UPS service selected at checkout.
- Estimated delivery dates are provided by UPS and are not guaranteed.
- Verselli is not responsible for carrier delays once the package has been handed over to UPS.
Shipping Address
- Customers are responsible for providing the correct shipping address at checkout.
- We are not responsible for delays, lost packages, or additional shipping charges caused by incorrect or incomplete addresses.
- Please review your shipping information carefully before placing your order.
Lost or Delayed Packages
- Once an order has been handed over to UPS, delivery is under the carrier’s control.
- If your package is delayed or appears lost, please contact us at info@verselliclo.com and we will assist you in working with UPS to resolve the issue.
- Verselli is not responsible for packages marked as delivered by the carrier.
We are committed to providing a reliable shipping experience and appreciate your patience with any carrier-related delays.